Get To Know Your Customers Day

At Encompass Innovate, our clients task us with various bespoke training programmes. They range from addressing a specific challenge such as a team not knowing how to use formulas in Google Sheets to an area of growth for the entire business – for example migrating the whole organisation to Google Workspace (and training the entire […]

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Must Read Digital Transformation Books

The term “Digital Transformation” is so broadly used nowadays that many people, including leaders don’t even know what it means. Digital transformation looks different for every company, an easy way to define it is the integration of digital technology into all areas of a business.  Having that said, digital transformation is rarely just about IT, […]

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Digital Transformation Industry Focus: Retail

When it comes to digital transformation, businesses shouldn’t narrow their focus to the “back end”. There is a new seat at the boardroom table – the Digital Transformation Director; an executive or non executive post but most importantly it’s a statement of intent by a company that they consider transformation as one of the key […]

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Wellness Program Ideas For Remote Employees

Now, more than ever, anxiety is running really high. People are becoming more and more fed up and it can be critical to reinforce company culture at a time when there’s a lot of stress and uncertainty. With most employees stuck in their homes, staying active and relieving stress can be particularly difficult, but company-run […]

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Google Workspace Tip Top Tip – Canned Email Responses

The 16th of this month (February 2021) sees the one year anniversary of the death of Larry Tesler.  You may not know who he is, but as you are likely using a computer I am almost certain you have used his most famous invention.   Tesler was born on April 24, 1945, in the Bronx in […]

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Google Training Guide: Chat Webhooks

All of us in the Innovate team love Google Workspace. It’s no surprise, then, that much of our communication is via Google Chat. Especially as we are now working from home more than ever.  Did you know that Google Chat supports webhooks? These allow for bot-like integrations with some third-party products, and also the ability […]

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Google Workspace Training Tip: Organising Your Drive

What is Google Drive? Think of Google Drive as a 2021 version of a hard drive. You may have heard the term “cloud computing” being used more frequently in recent years and Google Drive is part of it; a cloud-based storage solution that allows you to save files online and access them from any smartphone, […]

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Taming Your Inbox

Let me start by saying, I don’t like email. I think there are far better methods of communicating (especially internally) and I also think that in many cases email should be the last choice solution. I have many reasons for my disliking, almost as many as the unread messages you may currently have in your […]

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Google Tip Top Tip – Using Google Calendar to Organise Your Time

“Let’s schedule a meeting” has become default to solving solutions within a business environment. It’s important to realise that meetings may not always be the right solution and this plays a key part in using your calendar to manage your time. Meetings can be great tools for the following reasons: To get a project through […]

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Let It Go

2020 has forced businesses to reevaluate ideas, get rid of old practices and quickly embrace change without having any time to think about the consequences. We have all been forced to make quick solutions, realise what is important and leave long-term considerations for another day. It has been a year of gloom with devastating losses […]

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